FAQs

See below some frequently asked questions from customers who have used our Cash 4 Cars service.  If you can’t see the answer to a question you have, please call us on 0800 227-449 and speak to one of our friendly vehicle consultants.

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1.  HOW DOES THE CASH 4 CARS SERVICE WORK?

STEP 1:  Contact us on 0800 227-449 and speak to one of our friendly consultants or submit your vehicle details using the form on the right and we’ll contact you.

STEP 2:  We will give you an over the phone, on-the-spot estimated price.  This price is subject to viewing the vehicle at your place.

STEP 3: Our consultant will make a time with you to view and collect the vehicle.  You get paid at the time of purchase.

2. WHY DO PEOPLE USE YOUR CASH 4 CARS SERVICE?

For some people, we provide a better option than the auctions or private selling.  Especially if you need cash NOW. Our service is fast and costs nothing.  Often the price of preparing a vehicle for sale and making repairs makes the whole exercise of selling privately, uneconomical.  That’s where we can help by offering a fair cash price – instantly.

People complain to us about the dramas and stress of selling privately, the fees and prices of auctions or selling online, people visiting your house, doubts about payment, paying to have your broken car fixed, paying to have your crashed car removed or repaired.  We solve these problems.

3. I LIVE IN AUCKLAND AND MY VEHICLE IS DRIVEABLE. CAN I BRING IT TO YOU?

Yes, you can bring your vehicle to us for an assessment.  We are located in Penrose in Auckland city and are even open on Saturdays and Sundays.  See our address and map here.

4. HOW SOON CAN I GET MY MONEY ONCE WE AGREE A PRICE?

Once we have agreed on a price we will either write you a cheque on the spot or give you cash.  We can also arrange a direct credit to your bank account by internet banking to ensure you get cash for your car instantly.  There is no stand-down period and there are no forms to fill out.

5. WHO HANDLES ALL OF THE PAPERWORK?

Cash 4 Cars takes care of all documentation including purchase agreements and change of ownership. The paperwork is completed properly and complies to all legal requirements.

6. WHAT KIND OF CARS OR VEHICLES WILL YOU PAY CASH FOR?

We’ll pay cash for any car, truck, ute, van – any condition.  Running or not.  Damaged or straight.

7. DO YOU CHARGE TO COLLECT A CAR THAT IS NOT RUNNING?

No. We have our own nationwide network of drivers and tow trucks and will arrange free pickup of your vehicle.

8. WHY IS YOUR CASH 4 CARS SERVICE A GOOD OPTION FOR SOME PEOPLE?

If you need to sell a car to get cash quickly, then Cash 4 Cars is for you.  The hassle and expense of selling your car can be a big problem for lots of people.  If you are in a hurry and if you don’t want to pay money to prepare your car for sale, then we can help.

Yes, you can try to sell your vehicle at an auction or privately, but the time and cost and stress involved is simply not worth it for some people.  Our offer to you is in cash, it’s instant, and it’s always fair.

9. IF MONEY IS OWED ON THE VEHICLE, CAN YOU STILL HELP ME?

In most cases we will contact and deal with the finance company or lending institution direct on your behalf. If we buy your vehicle we will settle your remaining debt and then pay you the difference between the purchase price and settlement figure (if any). Contact us for more information.

10. I WANT TO REFINANCE INTO A NEW VEHICLE. CAN YOU HELP?

Yes we can.  We can refinance you into a new vehicle because we have our own lending facilities.  You can pay a low deposit or use your existing car as a deposit.  Remember we buy and sell hundreds of vehicles of varying pricing and condition and can provide you with a vehicle you love at the best price to suit your budget.

11. I DON’T LIVE IN A BIG CITY – CAN I STILL USE YOUR SERVICE?

You bet. No matter where you are in New Zealand, we are only a phone call away and have a network of vehicle valuers and inspectors who work nationwide. If it is not possible for us to get to you (and if you can’t come to us in Auckland) we can usually confirm a price on your description of the vehicle and photos which you can email us.

12. WILL YOU GIVE ME A GOOD PRICE? HOW WILL I KNOW?

Our Cash 4 cars consultants are industry-trained professionals.  They are buying and selling up to 100 cars a week so have their fingers on the pulse and know the local market intimately.

The cash price we pay you will be fair and good.

13. WHEN I CALL THE 0800 NUMBER, OR SUBMIT MY VEHICLE DETAILS, WHAT WILL HAPPEN NEXT?

When you call our freephone 0800 227-449 or submit your vehicle details and talk to us, you will speak with one of our experienced Cash 4 Cars buying team. They will take your details and the details of your vehicle and arrange a time to view your vehicle either at our place or yours, then give you an estimated price over the phone.

14. WHAT CAN I EXPECT FROM YOU WHEN I DEAL WITH YOU?

Our parent company has been in the automotive industry for over 20 Years and has bought and sold tens of thousands of vehicles to a loyal following of very happy repeat customers.

You can expect a prompt and professional response from our honest and attentive team.